Crystal Cruises Suspends Operations After Bankruptcy of Parent Company

Crystal Cruises Suspends Operations After Bankruptcy of Parent Company




The luxury cruise line Crystal Cruises has announced that it is suspending all ocean and river cruise operations.   Current ship voyages will be allowed to complete itineraries. It comes after parent company Genting Hong Kong filed for bankruptcy, resulting in an unclear future for its three cruise brands, including Crystal Cruises.


This now means that all three Crystal ships will not be operating any scheduled cruises following their current voyages. Crystal Symphony will be completing its current voyage in Miami, Florida, on January 22, Crystal Serenity will complete its current sailing in Aruba on January 30, and Crystal Endeavor will end its current voyage in Ushuaia, Argentina, on February 4, 2022.

“This was an extremely difficult decision but a prudent one given the current business environment and recent developments with our parent company, Genting Hong Kong,” said Jack Anderson, Crystal’s president. “Crystal has been synonymous with luxury cruising for more than 30 years and we look forward to welcoming back our valued guests when we resume our operations. We wish to thank our guests and travel advisors for their incredible support during these ongoing challenging times.” 

The cruise line will be providing guests that were booked on back-to-back cruises with a refund on the unused days, along with any port charges, taxes, and fees. If a future cruise credit was used to book the sailing, that will be returned to the guest’s account to be used again in the future.


If you have booked a future Crystal Cruise with Travel Team – Your refund has already been requested and your funds should be back in your credit card account within a week!  All funds have now been recovered!